(866) 278-4927

Int’l & San Diego (858) 449-4810
Mon-Fri 9am-5pm Pacific

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    Easy Shipping / Simple Returns & Exchanges

    Standard Shipping

    We ship worldwide!. Just find your country in the table below and see whether your order total qualifies for discounted or FREE SHIPPING.

    STANDARD SHIPPING RATES- Delivery in 5 business days within USA, approx 8-10 business days all other destinations.
    Order Total USA Canada UK REST OF EU AUSTRALIA SINGAPORE MIDDLE EAST * SO. AMERICA ** FAR EAST*** ALL OTHER
    $0 - $49.99 $7.95 $9.95 $14.95 $19.95 $19.95 $19.95 $19.95 $19.95 $19.95 Add to cart to Estimate shipping.
    50 - $99.99 $7.95 $9.95 $14.95 $19.95 $19.95 $19.95 $19.95 $24.95 $24.95 Add to cart to Estimate Shipping.
    $100 - $149.99 FREE $9.95 $14.95 $19.95 $19.95 $19.95 $19.95 $29.95 $29.95 Add to cart to Estimate Shipping.
    $150 - $199.99 FREE FREE FREE FREE FREE FREE $19.95 $34.95 $34.95 Add to cart to Estimate Shipping.
    $200 - $249.99 FREE FREE FREE FREE FREE FREE FREE $39.95 $39.95 Add to cart to Estimate Shipping.
    $250 + FREE FREE FREE FREE FREE FREE FREE FREE FREE Add to cart to Estimate Shipping.


    CANADA, UK/EU, AUSTRALIA, SINGAPORE:
    Ship via 8-10 business days USPS First Class or Priority Mail based on weight 
    MIDDLE EAST*:  UAE, Turkey, S. Arabia, Qatar, Bahrain Kuwait and Oman only. Via 8-10 bus. day USPS First Class or Priority Mail based on weight. 
    S. AMERICA**: Includes Argentina, Brazil, Mexico, Colombia, Peru, Venezuela, Chile, Ecuador, Bolivia, Guatemala, Dominican Republic, Honduras, Paraguay, Uruguay, El Salvador, Nicaragua, Costa Rica, & Panama only.  Via 8-10 business days USPS First Class or Priority Mail based on weight. 
    FAR EAST***: Includes Indonesia, Malaysia, China and Japan only. Ship via 8-10 business days USPS First Class or Priority Mail based on weight.
    ALL OTHER: Includes all other countries not individually listed above. Shipping via USPS or DHL based on orders weight and destination. 
    You may be responsible for payment of any customs duties for orders outside the USA.

    Rush Shipping

    Need it there faster?

    Need it there faster? We ship via USPS, UPS and DHL International. your order can be there in as little as 1 business day within the USA or 2-3 business days internationally.

    RUSH SHIPPING RATES- Delivery in 1-3 business days within USA and all other destinations
    Order Total USA 1 Day USA 2 Day
    $0 - $49.99 $39.95 $29.95
    $50 - $99.99 $39.95 $29.95
    $100 - $149.99 $39.95 $29.95
    $150 - $199.99 $39.95 $29.95
    $200 - $299.99 $39.95 $29.95
    $300 - $399.99 $39.95 $29.95
    $400 - $499.99 $39.95 $29.95
    500+ $39.95 $29.95

    ALL OTHER COUNTRIES
    RUSH 1-3 Day Trackable Shipping available via DHL Worldwide
    Rates based on weight and destination, RUSH options given at checkout
    To Estimate: Add items to cart, scroll down to Estimate Shipping box and click on Get a Quote

    ORDERS ARE SHIPPED WITHIN ONE BUSINESS DAY FROM CALIFORNIA, USA, VIA TRACKABLE EXPEDITED SHIPPING. ORDERS RECEIVED AFTER 12 PM USA PACIFIC TIME OR ON SATURDAY AND SUNDAY WILL BE SHIPPED THE NEXT BUSINESS DAY

    PLEASE NOTE:
    * Orders to countries other than USA may be subject to customs duties and taxes imposed by your destination country and may sometimes delay delivery of your order. Some international orders will require credit card verification for your security and this may add 1-2 days to the shipping time. Standard, cheaper 5-10 day shipping options are avaiable and can be selected at checkout We sometimes run shipping promotions, with special rates or free shipping for certain order totals. These promotions are listed on our home page and will supersede the standard rates.

    International Shipping

    We ship worldwide!

    We ship worldwide! Click below to see Standard (8-10 business day) or Rush (2-3 business day) shipping rates:

    International packages shipped with standard US Postal Service shipping usually take 8-10 business days for delivery. With Rush shipping your order can be there in as little as 2-3 days but it depends on your destination.Please be aware that delays in customs are possible. Packages may take longer to get to international destinations, and unfortunately we cannot control or prevent this type of delay.

    You may be responsible for import taxes or other customs fees imposed by your home country.These taxes are not included in your order and are calculated by customs officials of each individual country, and are therefore difficult to estimate prior to shipment. While we take steps to minimize or eliminate the cost of importing for our customers, we cannot provide inaccurate information to customs officials.

     

    Simple Returns & Exchanges

    If you're not happy, we're not happy! Your Artizara purchase is backed by a simple 30 day "no-hassle" return/exchange policy. Return any items you purchase within 30 days of the order shipped date for a full refund of the purchase price, excluding shipping and handling costs. You are responsible for shipping costs to get the return to us. For domestic/USA exchanges, exchange your items with items of equal value and we will ship the exchange to you, FREE!

    Please note that:

    • All Return/Exchange packages must be received within 30 days of the date your order shipped from us.
    • Returns/Exchanges are processed within 5-7 business days of package receipt.
    • Refunds can only be issued to your original payment method or in the form of store credit.
    • Shipping is non-refundable, except in cases where we have made a shipping error.

    What is non-refundable and non-exchangeable?

    • Returns received after 30 days of the order shipment date
    • Returns received in damaged, altered or worn condition, without tags or packaging
    • International duties and taxes paid by you to your home country
    • Wholesale orders are non-refundable and non-exchangeable. Defective wholesale merchandise only, can be exchanged within 7 days of order shipped date. Please call us to obtain a return authorization for wholesale exchanges.
    • Items not purchased from Artizara directly, or bought from wholesalers are non-refundable and non-exchangeable.

    Have you read our Return/Exchange policy above? Great! Making Returns/Exchanges is simple.

    Quick Returns

    • For Quick Exchanges, and to make sure you get the item you want before it runs out of stock:
      • Call Customer Care at 1-866-278-4927, or 1-858-449-4810. We’ll place a new order immediately, and charge your card for your new item, and waive shipping charges to you. (This will create a temporary charge on your card until the return is received and a refund is issued, but will ensure your exchange item is shipped to you quickly) All that’s left to do is to return your original item for a refund following the steps below.
      • If you do not want the second charge and your exchange item shipped before your return is received, you can also return/exchange using the regular method below:

    Regular Returns

    • Include your original invoice in your package. If you misplaced it, simply go to "My Account," click on your "Order History," select the right order number, and print.
    • On the invoice, circle the names of the items you are returning or exchanging
    • Fill out the Return or Exchange form that was included in your order:
      • Specify if you are returning or exchanging.
      • Enter a 'Reason Code' using the options listed.
      • If you are exchanging, indicate the new item name/number, color and size.
    • Place your invoice, along with the item(s) in unworn condition and with tags attached, in a securely sealed shipping container.
    • Cut and affix the address label included at the bottom of the Return/Exchange form included in your order. You are responsible for the cost of return shipping to us. You can ship using whatever shipping method is most convenient for you. However, we recommend that you use a shipping method that is trackable, provides proof of delivery and insurance. Artizara is not responsible for lost returned shipments and cannot issue refunds or credit for merchandise we do not receive.
    • We'll email you within 5-7 business days when we process your return!

    Return Address

    • Our return address is:
    • Artizara Returns / Exchanges
      14286 Olde Highway 80
      El Cajon, CA 92021
      USA

    And remember, you can always contact us with any questions or concerns!